What We Do

At Red Hill Consulting Group, we believe that great businesses consistently focus on simple, timeless truths that yield tremendous results over time.

• The entire team is passionate about a dynamic vision for the future of the company, and consciously understands how value is provided to customers.
• Every level of management and every individual front-line team member is focused on the fundamentals that drive business performance.
• Waste is not tolerated by anyone.
• Best Practice Processes and Systems are utilized throughout the entire organization.
• The Power of the Team is leveraged so that every individual understands how they contribute to the short-term and long-term success of the company.
• Every person in the company (not just the accounting department!) understands the financials – and how their job directly impacts daily financial performance.
• Leadership has tapped into the Power of Performance Management.
• Strategy is created in context of an up-to-date understanding of direct and indirect competitors.
• Technology is not implemented for the sake of staying current with everybody else in the industry, but to simplify and streamline underlying business processes.

To discuss how Redhill Consulting group can help improve your business, click here.

 

DYNAMIC VISION      top

Great businesses always have a powerful, dynamic vision that fuels the passion of the team members and effectively channels the energy of the organization. Without a compelling vision, team members are unfocused and lack fiery passion. Creating a dynamic vision for sporting teams is fairly straightforward – Win the Super Bowl, or Win the US Open. In corporations, however, vision is often reduced to meeting quarterly earnings targets or avoiding conflict with customers or co-workers. Companies without visions do not inspire anybody, and the result is a workforce that functions more like a group of independent employees rather than critical members of a cohesive team.

In the absence of a clear vision, individual employees create their own visions and objectives. But these visions are created based on their personal view of the company, and rarely correspond to the long-term objectives of the company. The only way to channel the creativity and passion of your team is to unify them in pursuit of a captivating dynamic vision that will transform your company.

How can you transform your business with a dynamic vision that fuels the passion of team members and forcefully channels the energy of the organization? Contact us and we’ll show you.

 

FOCUS ON THE FUNDAMENTALS      top

In the age of technology and constant change in the business environment, many organizations today forget that a foundational principle leading to consistent success is to focus on the fundamentals. Over time, business processes and functions become complicated, and distract team members from what is really most important in their job. But companies that energize team members to focus on the basics and do things right the first time produce higher quality products and increased customer satisfaction.

Organizations that are focused on the fundamentals also understand that people can only focus on a few initiatives at a time. A typical example of the lack of focus is the overly complicated process defining the creation and utilization of operating reports. Reports frequently take more time to generate than analyze, and do not quickly highlight areas that need improvement.

One solution? Contact us and explore our Red Hill Reporting System that can streamline your reporting process and focus every team member on the most important items for the company.

 

ELIMINATE WASTE      top

The culture of a company is often defined by how it handles the little things – the pennies spent on office supplies, or the policies governing expense accounts. All too frequently, companies end up moving to one of two extremes. The first extreme is an inherently cheap attitude that refuses to spend money until the last possible minute. Logical preventive maintenance or capital expenditures are deferred, and team members are alienated as short-term frugality results in long-term pain and financial loss. The other extreme is a lackadaisical attitude towards the little things, which are viewed as insignificant. Managers avoid conflict with front-line employees, and minor spending requests are rubber-stamped. Both attitudes are dangerous, and indicate a culture that has gone awry.

Great businesses seek to create a culture where waste is abhorred. Executives notice the little details. Efficiency is celebrated throughout the organization. Continuous improvement is encouraged, and reinforced throughout all layers of the organization. A clear, consistent decision-making process is utilized as actions are taken based on the underlying business rationale and motivation. Seeking to create this culture? Look into Red Hill’s Process Improvement Initiatives.

 

RAPIDLY IMPLEMENT BEST PRACTICE PROCESSES      top

In any business, there are many different ways to perform basic business processes in sales, operations, customer service, or finance. In most companies, individual employees tend to perform these job functions as they have been taught by their predecessor, and influenced by their personal experiences. Our belief is that optimal performance is achieved when best practices are shared to create a common standard of excellence for the organization.

Most members of a team want to do their job better and more efficiently. Establishing a standard way to perform basic business functions creates a baseline from which innovation can spring. It is also important to measure performance on a daily, weekly, monthly, and yearly basis. Specific goals and targets are effective and powerful motivators of the team. We work with your team to customize the business processes and create a culture of continuous improvement. To learn about how to create this culture of continuous improvement, contact us.

 

LEVERAGE THE POWER OF THE TEAM      top

Almost every company acknowledges that “people are our most important asset” and strives to have top performers in every level of the organization. Yet studies and practical experience clearly demonstrate that all too frequently, individuals do not reach their full potential in an organization. The difference between results delivered by individuals working independently and team members working cohesively is dramatic. Supervisors frequently complain about the lack of teamwork in their organization, but the interesting paradox is that most employees long to work in a fully functioning environment of cooperation and teamwork!

To leverage the power of your team, a culture prioritizing cooperation and teamwork must be created. This frequently requires a redefinition of employee relationships. Some key practices performed by Red Hill to move towards the Power of Team include:

• Hiring for attitude rather than for experience,
• Defining clear roles and responsibilities for every position in the organization, and
• Teaching supervisors and managers about the principles of Performance Management.

To work with Red Hill Consulting Group to increase the quality of your people and leverage the power of your team, contact us.

 

EVERYBODY NEEDS TO KNOW THE FINANCIALS      top

In client engagements, we work with companies to simplify financial complexity by developing a reporting system that:

• Focuses attention on controllable productivity measures,
• Creates a multi-faceted reporting system that encourages managers to spend more time looking to the future than analyzing past results,
• Engenders a long-term business perspective rather than a myopic obsession with short-term results, and
• Enables key managers to proactively project profits in advance.

To talk with us about how the Red Hill Reporting System can streamline your financial reporting process, click here.

 

POWER OF PERFORMANCE MANAGEMENT      top

Most front-line employees want to do a great job every day. Most supervisors are frustrated by the commitment and performance delivered by their front-line employees. How can these two common perceptions be held at the same time at most companies?

At Red Hill Consulting Group, we believe that the power of the team can be unlocked utilizing some basic principles:

• Clear articulation of the job description for every position,
• Frequent performance reviews (at least quarterly),
• Simple performance reviews that do not require significant effort to compose, and
• 360^o feedback from supervisors, peers, clients, and subordinates.

To find out how to capture the Power of Performance Management, contact a Red Hill consultant.

 

UNDERSTAND THE COMPETITION      top

In today’s fast-paced Information Age, the line between customer, competitor, and partner are more blurred than ever. It is easy to ignore the competition in the midst of the trials and tribulations of your own company. It is also easy to end up in an ego-driven war to the death with competitors that results in tremendous costs and difficulties. Not dealing with competitors properly can have significant adverse consequences for an organization.

We believe that Understanding the Competition means that companies should:

• Understand their competitive marketplace, and be aware of both direct and indirect competitors,
• Develop competitor profiles with detailed assessments of strategic goals, asset deployment, organizational structure, and financial strength,
• Identify potential long-term competitors that are not currently competing in the marketplace, and
• Create specific strategies for obtaining competitive advantage.

To utilize a Red Hill Competitive Assessment to understand your competition, click here.

 

TECHNOLOGY SIMPLIFYING THE BUSINESS     top

Companies that are technologically backwards often have a significant quantity of their work force believing that new technology will be the panacea that will bring the company to the next level of performance. Companies that have significant investments in extensive technology are frequently frustrated with how the technology in place works, and question the true return on investment from the technology. Both types of organizations fail to realize that technology, in and of itself, is of little value without complete integration into the basic business processes.

We believe that there are several principles that should govern the use of technology in any organization:

• Technology should always simplify the business. Processes should be easier, and take less time than before the technology was utilized.
• Technology should streamline relationships with customers. The customer should never experience difficulties from a company’s technological upgrades.
• Complete and thorough training is necessary to realize the full benefits of technology. Many companies spend the money on the technology, but never realize the return on the technology because their employees are not fully equipped to use the tools they have been give.

To have a Red Hill representative discuss how you can simplify technology in your organization, contact us.